*NOTE:We normally expect to despatch orders within 1 - 2 business days.
How Are Shipping and Delivery Dates Calculated
After an order has shipped, an confirmation email with tracking will be sent to your registered email.
1. Trackable Air Mail Delivery Schedule: Cost : Free shipping to worldwide. Most Countries: 10 - 20 business days Please contact us for more information.
2. Direct Line Express Delivery Schedule: Flat Cost : 6 USD. United States , Canada , Europe: 7 to 14 business days Hong Kong, Macao and Taiwan: 3 to 5 business days Asian, Australia: 4 to 17 business days Mexico South America: 12 - 25 business days Middle East: 10 - 25 business days Other Countries: Please contact us for more information.
3. DHL Express Delivery Schedule:
Flat Cost : 15 USD each order United States , Canada , Mexico: 3 - 4 business days Europe: 3 - 5 business days Hong Kong, Macao and Taiwan: 2 - 4 business days Asia: 2 - 7 business days Australia: 2 - 6 business days
Flat Cost : 30 USD each order Bahrain , Egypt , Israel , Kuwait , Saudi Arabia , Turkey , United Arab Emirates: 5 - 10 business days
Flat Cost : 50 USD each order Other Countries: 5 - 15 business days
We are committed to your complete satisfaction. Before enjoying easy exchange & return policy,You must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached.
All ordered items are the right items you pick here.We promise you of the right order package.So if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, do not worry about the lost shipments for we will pay your insurance.
All returned merchandise should be sent to the shipping address we email you after you get.
We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you.If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you.
Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-8hours after orders placing, so we are not always able to cancel an order after it is placed. Hope you can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice: If you did not receive your 10-digit tracking number within 7 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.